If you can avoid misunderstandings, you will be able to know what others (your boss, your clients, or other people) are truly asking you or telling you.
If you can understand what others are saying, you will not come to the wrong conclusions or take the wrong actions about what you hear. You will make fewer unnecessary mistakes. By making fewer unnecessary mistakes, you will be more at peace, worry less about the consequences of your words and actions.
By worrying less about your words and actions, you will have more peace of mind, both at work and away from work. By having more peace of mind, you will lead a more satisfying life.
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